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Technical Consultant

Position Details

Job ID:

3742

Last Updated (mm/dd/yyyy):

2021-09-01

Position category:

Position Name:

Technical Consultant

Similar Experience:

12-18

Total Experience:

24-30

Project Location:

Gauteng

Job Type:

Contracting/Permanent

Pay:

Market Related

Academic Qualification/s:

Matric

Industrial Qualification/s:

Linux Sequel DBs Java

Position Active:

Yes

Relocation Assistance:

No

Workpermit Assistance:

No


Job Description:

Technical Consultant


Objective: Candidate will be expected to provide presales and technical support to existing information management customers.



Key activities – Roles and Responsibilities (not limited to)


- Organize, plan and deliver pro-active technical presentations, demo and workshops for prospects, customers and key account teams

- Provide expertise in ECM and Information Governance Solutions and fully understand strategic, conceptual, consultative and solution selling as related to the market space and to articulate those accordingly

- Respond to detailed RFI/RFPs and drive POC/Pilot executions

- Participate in sales process and provide the proactive communication to the sales team to promote, and sell Hyland’s solution

- Remain up to date with market direction by understanding business drivers and evolving business demands and applying this knowledge to build relevant OnBase solutions

- Willing to travel from time to time - Africa as well as other countries across the world

- Presales and technical Support

- Post sales Solution Documentation design

- Systems Design and Engineering

- Software Implementation and Support

- Software Configuration and Customization

- Software Analysis

- Assist the business in compiling proposals for new systems and services

- Manage calls in terms of escalated call times

- Communicate internal and external call status

- Escalation of any problems with data or delays in projects to relevant management where necessary

- Ensuring suitable communication/updates are being provided to internal and external clients on the status of ongoing project work

- Conduct research on technology, new technology, optimization and alternative technology



Strengths in the following areas:


- Fluent in English

- Dynamic and self-motivated

- Experience of working at a Senior Level within large Enterprise Accounts with good communication skills in

both technical and business audiences.

- Interpersonal Skills

- Multitasking

- Punctuality and Time management

- Self-starter - Ability to work unsupervised and independently

- Ability to work within a team

- A commitment to quality and thorough approach to work

- Flexible attitude, ability to perform under pressure

- Proactive

- Effective verbal and written communicator

- System development methodologies

- Understanding of Project Management methodologies

- High level of responsibility

- Look after company relationships

- Excellent written and oral communications skills


Competencies:

Competency in Microsoft Windows, UNIX/Linux (various flavours)

Knowledge of distributed architectures and Web Application servers.

Knowledge of Sequel DB’s.

Experience in Java & Perl technologies a benefit but not a requirement.

Experience in Document, Content and Records management.

General knowledge about hardware and networks



Special comments:

Seeking a talented, aggressive, dynamic and highly motivated Technical/Presales Consultant to join company.

Willing to travel from time to time - Africa as well as other countries across the world

To be on call 24/7
Format: Skill Description (Rating 1-5,Experience in Months)
Rating: 1-Beginner, 2-Below Average, 3-Average, 4-Above Average, 5-Expert

Required Job Skills:

Required Software Skills:

Required Business Skills: