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Business Analyst / BPA (Logistics )

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Business Analyst / BPA (Logistics )

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Project Location:

Isando, Gauteng

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R53 000 per month (neg.)

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Job Description:
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The BPM Senior Specialist will provide leadership to a small team to provide the following core services:

  • Customer Implementation and Integration. Provide guidance about the capabilities and appropriate implementation of products and solutions.
  • Business Process Management: Improve operational efficiencies and meet specific business objectives using information technology capabilities (in conjunction with the Software Development Team).
  • Cooperate and coordinate with BPM colleagues worldwide to roll-out global projects / solutions.

Duties and Responsibilities:

  • Customer Implementation. Work closely with Sales, Strategic Account Management (SAM) and Operations to on-board new customers. Assist with SOP creation.

  • Customer Integration. Work closely with Software Development and System Integration team to analyse and specify client integration requirements, assist with testing and support.

  • Maintain a thorough understanding of the supply chain processes and related product offerings to support Sales.

  • Work closely with Product Specialists to understand the strengths and weaknesses of current products and solutions. Must have a thorough understanding of operational and financial systems.

  • Liaise with Global BPM team and take responsibility for the roll-out of new solutions / initiatives and change management (including changes to internal SOPs)

  • Identify workflow automation opportunities

  • Business case development and requirements management for software solutions to advance the capabilities and efficiency of Sales, SAM, Ops, Finance and HR.

  • Represent business in an Agile software development team. Create models to communicate business requirements, develop use and test cases, create end-user documentation, perform testing (including UAT), communicate release notes and facilitate change management.

Skills and Experience:

  • Software development background highly desirable – ideally in a bespoke software development environment using Agile development processes.

  • Strong business acumen and pragmatic approach to solve business problems.

  • Keen interest in systems and software solutions.

  • Excellent analytical skills.

Format: Skill Description (Rating 1-5,Experience in Months)
Rating: 1-Beginner, 2-Below Average, 3-Average, 4-Above Average, 5-Expert

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